Terms & Conditions + Privacy
Terms & Conditions
Effective Date: September 1, 2025
Welcome to ceresfilmfest.org (the "Website"), operated by Palms for Life Fund, Inc., a 501(c)(3) nonprofit organization located at 136 Longvale Road, Bronxville, NY 10708 ("Ceres", "we", "our", or "us").
1. Acceptance of Terms
By accessing this Website, purchasing festival passes, attending festival events, or submitting films, you agree to these Terms & Conditions. If you do not agree, please do not use our services. We may update these terms at any time by posting revised terms on this page.
2. Festival Passes & Tickets
2.1 Purchase
Festival passes and tickets are sold through our authorized ticketing partners. All sales are final unless otherwise specified in our refund policy below.
2.2 Festival Pass Usage & Event Attendance
By purchasing a festival pass or attending any festival event, you acknowledge and agree that:
You waive and release Ceres, its affiliates, staff, volunteers, venues, and partners from all claims for any loss, damage, injury, liability, or expense you may suffer in connection with your festival pass usage, event attendance, or participation in related activities
This waiver applies to all festival activities covered by your pass, whether online or in-person
You assume all risks associated with festival attendance, including but not limited to: personal injury, property damage, technical difficulties with online content, and exposure to communicable diseases
Festival events may be filmed or photographed for promotional purposes, and you consent to your image and voice being used in such materials
2.3 Refund Policy
Event Cancellation: Full refunds will be provided if Ceres cancels the festival
Individual Cancellation: Refunds are not provided for individual cancellations unless required by law
Event Changes: Ceres reserves the right to modify event schedules, venues, or formats. Such changes do not entitle you to a refund
Refund requests must be submitted to hi@ceresfilmfest.org
3. Film Submissions
3.1 Submission Requirements
You must own all legal copyrights to submitted films
You must obtain all necessary photo releases and music licensing
Films cannot defame or infringe upon any person's rights
Modifying third-party pre-existing work does not qualify as original creation
Stock footage permitted but cannot exceed 50% of total footage
3.2 Rights Granted to Ceres
By submitting a film, you grant Ceres a non-exclusive, worldwide license to:
Screen your film at festival events, online, and at educational/promotional events
Use excerpts, stills, and clips for marketing and promotional purposes
Make copies for judges and festival programming
You retain full ownership of your film and may submit it elsewhere without restriction.
3.3 Submission Process
Submit films via our website form or FilmFreeway. All submissions are on a rolling basis. Selected filmmakers must provide photo releases and digital downloads upon request.
4. Website Usage
4.1 User Accounts
Some website features may require account creation. You agree to:
Provide accurate, current information
Maintain the security of your login credentials
Notify us immediately of unauthorized account use
4.2 Prohibited Uses
You may not use the Website for:
Commercial purposes (except purchasing festival products)
Illegal activities or copyright infringement
Distributing malicious software or spam
Attempting to damage or disrupt the Website
5. Intellectual Property
All Website content (videos, text, images, logos, etc.) is owned by Ceres or its licensors and protected by copyright and trademark laws. You may not reproduce, distribute, or modify any content without written permission, except for personal, non-commercial use.
6. Privacy & Data Collection
6.1 Information Collection
We collect information you provide (name, email, payment details) and automatically collect usage data (IP address, browser type, pages visited).
6.2 Use of Information
We use your information to:
Process ticket purchases and manage your account
Send festival updates and promotional emails (with your consent)
Improve our Website and services
Comply with legal obligations
6.3 Information Sharing
We do not sell your personal information. We may share information with:
Payment processors to complete transactions
Service providers who assist with Website operations
Legal authorities when required by law
6.4 Email Marketing
By providing your email, you consent to receive festival updates. You may unsubscribe at any time using the links in our emails.
7. Force Majeure & Event Cancellation
Ceres reserves the right to cancel, postpone, or modify the festival due to circumstances beyond our control, including but not limited to: natural disasters, public health emergencies, terrorism, technical failures, or government restrictions. In such cases:
We will provide reasonable notice when possible
Refunds will be provided at our discretion
We are not liable for related travel, accommodation, or other expenses
8. Disclaimers & Limitation of Liability
8.1 Website Disclaimer
The Website is provided "as is" without warranties of any kind. We do not guarantee uninterrupted access or error-free operation.
8.2 Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW:
Ceres shall not be liable for any indirect, incidental, special, consequential, or punitive damages
For festival-related activities, our liability is limited to the amount you paid for your festival pass
For other Website activities, our total liability shall not exceed $100
Some jurisdictions do not allow these limitations, so they may not apply to you
9. Indemnification
You agree to indemnify and hold Ceres harmless from any claims, damages, or expenses arising from your breach of these terms or violation of any law or third-party rights.
10. Governing Law
These terms are governed by New York State law. Any disputes will be resolved in the federal or state courts of New York.
11. General Terms
If any provision is found invalid, the remaining terms remain in effect
These terms constitute the entire agreement between you and Ceres
Ceres may assign these terms to third parties
Our failure to enforce any provision does not waive our right to enforce it later
12. Contact Information
Questions about these terms? Contact us at:
Email: hi@ceresfilmfest.org
Mail: Palms for Life Fund, Inc., 136 Longvale Road, Bronxville, NY 10708
Privacy Policy
Effective Date: September 1, 2025
Palms for Life Fund, Inc. ("Ceres", "we", "our", or "us") operates ceresfilmfest.org and respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our Website, purchase festival passes, or submit films.
1. Information We Collect
1.1 Information You Provide
Account Information: Name, email address, phone number, mailing address
Payment Information: Credit card details, billing address (processed securely by our payment processors)
Film Submissions: Filmmaker details, film information, supporting documents
Communications: Messages you send us, survey responses, feedback
1.2 Information Collected Automatically
Website Usage: Pages visited, time spent, clicks, browser type, operating system
Device Information: IP address, device type, unique device identifiers
Cookies: Small files that help us improve your experience (see Cookie Policy below)
1.3 Information from Third Parties
Ticketing Partners: Purchase confirmation and attendee information
Social Media: If you connect social media accounts or share our content
FilmFreeway: Submission details if you submit through their platform
2. How We Use Your Information
We use your information to:
Process festival pass purchases and manage your account
Communicate about your film submissions and festival participation
Send festival updates, newsletters, and promotional emails (with your consent)
Improve our Website, events, and services
Prevent fraud and ensure security
Comply with legal obligations
Analyze Website usage and festival attendance patterns
3. How We Share Your Information
We do not sell your personal information. We may share information with:
3.1 Service Providers
Payment processors (Stripe, PayPal, etc.)
Email marketing services (Mailchimp, Substack, etc.)
Website hosting and analytics providers
Ticketing platforms (Eventive, etc.)
3.2 Festival Partners
Venues and screening locations (for event management)
Sponsors and media partners (aggregate data only, not personal details)
3.3 Legal Requirements
When required by law, legal process, or government request
To protect our rights, property, or safety, or that of others
3.4 Business Transfers
If Ceres merges with or is acquired by another organization, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
4.1 Types of Cookies We Use
Essential Cookies: Required for Website functionality
Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
4.2 Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may limit Website functionality.
5. Email Communications
5.1 Festival Updates
By providing your email, you consent to receive:
Festival announcements and schedule updates
Ticketing and submission confirmations
Important event information
5.2 Marketing Emails
We may send promotional emails about:
Upcoming festivals and events
Related film and food industry news
Partner promotions and opportunities
5.3 Opting Out
You can unsubscribe from marketing emails at any time using the unsubscribe link in our emails or by contacting us directly. You cannot opt out of essential transactional emails related to your purchases or submissions.
6. Data Security
We implement appropriate security measures to protect your personal information, including:
Encrypted data transmission (SSL/TLS)
Secure payment processing through PCI-compliant providers
Regular security assessments and updates
Limited access to personal information on a need-to-know basis
However, no internet transmission is 100% secure. We cannot guarantee absolute security of your information.
7. Data Retention
We retain your information for as long as necessary to:
Provide our services and maintain your account
Comply with legal obligations
Resolve disputes and enforce our agreements
Specific retention periods:
Account Information: Until you delete your account or request deletion
Film Submissions: Indefinitely for festival programming and archival purposes
Purchase Records: 7 years for tax and accounting purposes
Marketing Data: Until you unsubscribe or request deletion
8. Your Privacy Rights
Depending on your location, you may have the right to:
Access: Request a copy of the personal information we have about you
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information (subject to legal requirements)
Portability: Receive your information in a portable format
Objection: Object to certain uses of your information
Restriction: Request that we limit how we use your information
To exercise these rights, contact us at hi@ceresfilmfest.org.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
10. International Data Transfers
Your information may be transferred to and processed in the United States or other countries where our service providers operate. These countries may have different data protection laws than your country of residence.
11. Third-Party Links
Our Website may contain links to other websites. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by:
Posting the updated policy on our Website
Sending an email notification (for significant changes)
Updating the "Effective Date" at the top of this policy
13. Contact Us
Questions about this Privacy Policy or our privacy practices? Contact us at:
Email: hi@ceresfilmfest.org
Mail: Palms for Life Fund, Inc., 136 Longvale Road, Bronxville, NY 10708
Phone: 212.765.7259
Ceres Food Film Festival is an initiative of Palms for Life Fund, Inc., a registered 501(c)(3) nonprofit organization. Tax ID: 16-1760622.